FAQ’s

You got questions, We got answers!

 

What does Je Couturier do?

 

We design Custom-made clothing to suit your Skin Tone, Facial Features, Body Type and Occasion. From Dresses, Tops, Workwear to Bridal Couture in the form of Gowns, Cocktail Dresses and Corsets is what we create. We also design Custom-made Maternity wear and Kidswear.

 

What does Je Couturier mean?

 

Je stands for me/I in French and we chose this beautiful name since it helps us describe our brand. Our brand is all about YOU and how to design clothes for you rather than having you change your body to fit into something thats not truly made for you. It’s about empowering you to make your own independent decisions and feeling Beautiful every step of the way.

 

How do I pronounce Je Couturier?

 

Je is pronounced as

 

What does Custom-made mean?

 

Our Custom-made Experience ensures that you will not only get the best possible Fit as per your Body Type but also will be able to choose the Fabrics, Buttons, Colors and Designs that will suit you best. And don’t worry about not knowing what works best for you. You’ll be meeting with our Head Designer and she’s always ready to answer all your questions and guide you throughout this beautiful experience.

 

Where do you get your fabrics from?

 

We get our Fabrics from a variety of places. Most of our Fabrics are imported from Busan, Italy and Japan. We love working with our Imported Silks, Satins and Tulle! Georgettes, Knits and Chiffons also play a very crucial role in our design process. Though we would work with almost any fabric that would complement your body. For some of our Indian Masterpieces, we do use a few locally available fabrics.

 

Do you have any Store Locations?

 

Yes! Currently we have our store in Santacruz West. Check out our contact us page to know more and find us on Google Maps. We also host Bi-monthly Pop-ups to service our South Bombay Clients at Yiamas – The Experimental Space in Ballard Estate, Fort.

 

Can I Purchase products Online?

 

Yes and No. You can get in touch with us on sales.inquiry@jecouturier.com about the piece you liked and we will understand how to Custom-make it to your size. Once the piece is ready within 10-15 days, we will have it shipped to you.

 

I don’t live in Mumbai, but I still want to Order a few pieces. How do I go about doing that?

 

Don’t fret it love! Send us an enquiry on sales.inquiry@jecouturier.com and we’ll make sure you get all your Je pieces just the way you would like them.

 

Where all can you Deliver the pieces?

 

We deliver anywhere! Maybe not Antarctica. Just kidding, I’m sure we’ll find a way to reach there too!

 

I’m Unsure About A Size Or I Have A Fit Question. How Do I Find This Information?

 

Visit us at our store after taking an appointment so that our Designer can help you understand what works best for your Body in terms of Sizing, Color, Silhouette and Design.

 

How do I get to know the end cost of my Custom Design Dress?

 

Once we receive the order and the Specific Details, we will confirm the Price before confirming your order.

 

Do you have a Returns Policy?

 

All items are Quality Controlled and checked for any faults before they are dispatched to customers. In fact, if you live in Mumbai you would get a trial of your outfit before the Final Finishing Touches are aded onto it. In case you’re outside Mumbai but have placed an order with us, we will take you through every step of the process to make sure we understand best your Design, Size and Fit requirements in order to avoid any issues.

 

What is Je Couturier’s Referral Policy?

 

Become one of our Preferred Customers and find out more at our Store! We promise you won’t regret it.

 

Does Je couturier offer Gift Certificates?

 

Yes we do. But not just that. We can arrange for a Pastry/ Balloons/ Card or anything else you would like to send along with your Gift Coupon. Our gift coupons come in values of INR 1500, INR 3000, INR 5000, INR 7000, INR 12000, INR 25000.

 

I’m looking for some Indian wear for an upcoming Function in the Family, would you Design some for me?

 

Avec Plaisurs, mademoseille (With Pleasure!!) While we may not have a large online variety of Indian wear, we do have our sample pieces in store for you to look over and purchase. Or we could Custom-make you a Fresh Design that works best for YOU.

 

Does Je Couturier design Maternity wear?

 

We sure do! We provide home visits for our Mommys-to-be and provide Custom-made ensembles for Baby Showers, Daily wear and Wedding wear.

 

What Payment Methods do you prefer?

 

You can pay us by Cheque, Card, Cash, Account transfer. Just not in kind!

 

I am a Designer, can I work with you at Je Couturier?

 

We would love to understand your design sense and know more about you, so please feel free to send in your resumes to sales.inquiry@jecouturier.com. We’ll get back to you if we have a vacancy.

 

What is Je Couturier’s Privacy Policy?

 

Je Couturier is committed to maintaining your privacy and therefore will never sell, share, rent or otherwise release your information to other companies or organizations. Your privacy is important to us. We have put the following policy in place to protect your personal information. All personal data that you provide us with, including your name, address, telephone number and email address, will not be released, sold or rented to any entities or individuals outside of Je Couturier. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail, emails and processing payments. They will have access to your information needed to perform these services, but we will not authorise them to use your information for any other purpose. If you do not however give us this information, we may not be able to provide goods or services to you.